{"store":{"baseInfo":{"podcastTitle":"IT Nation Wise Up","slug":"ITNationPodcast","podcastDescription":"You’re looking for insights and strategies to help your IT solution provider (TSP) business thrive, but it’s not always easy to find expert insights without a sales pitch. Every other week, we invite industry experts and your peers to share candid stories, practical strategies, and lessons learned that will help you drive efficient operations and sustainable growth.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/18551575/ITN-24-Podcast-Cover-1400-x-1400.png","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/18551575/ITN-24-Podcast-Cover-1400-x-1400_1200x628.jpg?s=c219527f881a2fc381a3a49fcc0f2aee&e=png","podcastUrl":"https://ITNationPodcast.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/ITNationPodcast/feed.xml","theme":"double-tree","podcastDeepLink":"https://www.podbean.com/pu/pbblog-rjq48-11b1317","removePodbeanBranding":null,"brandingLogo":null,"timeZone":{"timeZoneId":17,"gmtAdjustment":"GMT-04:00","useDaylightTime":1,"value":-4,"text":"(GMT-04:00) Atlantic Time (Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/Halifax"},"podcastDownloads":null,"totalEpisodes":26,"showComments":false,"iOSAppDownloadLink":null,"customizeCssUrl":"https://s3.amazonaws.com/user-css.podbean.com/18551575/double-tree/style.css","androidAppDownloadLink":null,"showPostShare":true,"showLike":false,"author":"IT Nation","engagementStatsBaseUrl":"https://d1.podbean.com/webplayer_engagement?u=678b3660214151be3f00e46a","shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-rjq48-11b1317-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Apple Podcasts","link":"https://podcasts.apple.com/us/podcast/it-nation-wise-up/id1745400956","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/apple-podcast.png","title":null},{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2FITNationPodcast.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog18551575%26podcastIdTag%3Drjq48&dfl=https%3A%2F%2FITNationPodcast.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/1Zwf8n7oIVRsFCUs40Yx7K","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/bbab59c1-f69b-4040-9d7e-abdfa2e7712c","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"dark"},{"id":"Font","val":"Roboto"},{"id":"SecondaryFont","val":"PT Sans"},{"id":"PlayerColor","val":"#C6D92D"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":"https://mcdn.podbean.com/mf/web/84v5wafsv7wnthah/Torch_Blue.png"},{"id":"CookiesNotice","val":"show"},{"id":"CookiesNoticeContent","val":"

Cookies Notice: This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#ffffff"},{"id":"HomeHeaderBackgroundColor","val":"#000000"},{"id":"BackgroundImage","val":"https://mcdn.podbean.com/mf/web/my38wmeihp6we7j9/ITNation-WiseUp-6.png"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"SecondaryPageBackgroundImage","val":"https://mcdn.podbean.com/mf/web/2cw7xrtcma4di2jm/Untitled_design-High-Quality_1_13992c40-817c-9787-5b38-d814bbcc5438.jpg"},{"id":"SecondaryPageBackgroundImageForMobile","val":"https://mcdn.podbean.com/mf/web/kwm8tic799tj26bk/ITNationWiseUp_final.png"}],"episode-list":[{"id":"EpisodeListType","val":"list"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"hide"}],"navigation":[{"id":"NavigationFontColor","val":"#ffffff"},{"id":"NavigationBackgroundColor","val":"#000000"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/MewL0NsW5FLG","text":"Subscribe","subitems":[]},{"id":"d08e7d34-68d4-efc4-f286-936f78f1f4ae","type":"Link","value":"https://www.connectwise.com/podcast-idea","text":"Submit a Podcast Idea","subitems":[]},{"id":"460ca690-1960-53e7-7efe-7391a6e3705c","type":"Link","value":"https://www.connectwise.com/theitnation","text":"The IT Nation","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer1"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2024 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"ConnectWise","twitter_username":"connectwise","instagram_username":"","youtube_username":"playlist?list=PLiooOJMMK_4Kr7-sJb32JFg8wEa7qxjlV","linkedin_username":"company/connectwise/"}}],"customize-container1":[],"customize-container2":[{"id":"ComponentText-52f292f0-56b9-4305-3ab0-b0527038065f","val":{"ComponentFontColor":"#ffffff","ComponentBackgroundColor":"#000000","ComponentContent":"

Prefer video? Watch episodes on YouTube

"}}]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":["https://www.googletagmanager.com/gtag/js?id=G-QSGE0F7K8V","\n window.dataLayer = window.dataLayer || [];\n function gtag(){dataLayer.push(arguments);}\n gtag('js', new Date());\n\n gtag('config', 'G-QSGE0F7K8V',{'allow_enhanced_conversions':true});\n"],"metas":null,"appConfig":{"package":"com.podbean.app.generic","app_store_id":1484287462,"app_name":"Podbean Biz Podcast App","scheme":"enterprise-podbean-com"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":false,"organizationName":"IT Nation","organizationPageLink":"https://www.podbean.com/podcast-network/ITNationPodcastnuf8t6gf"},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://itnationpodcast.podbean.com","apiCommonParams":{"t":"678b3660","clientSignature":"0f70abdbd1fd46d2e30f0cb206f67e3c","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":null,"commentsTotalPage":null,"commentsPage":null,"commentEpisodeId":null,"episode":{"id":"pb24532303","idTag":"zpvjq","title":"24E23-MSP Operations Pro Tips with Carrie Green","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog18551575/WiseUp_Podcast_Thumbnail_-_Web_12-10-24_Carrie_Green670ce_300x300.png","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog18551575/WiseUp_Podcast_Thumbnail_-_Web_12-10-24_Carrie_Green670ce_1200x628.jpg?s=ef7ab89d7219e1fc4c48ea8019187052&e=png","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog18551575/WiseUp_Podcast_Thumbnail_-_Web_12-10-24_Carrie_Green670ce.png","previewContent":null,"content":"

Get top strategies for leveling up your MSP's operational maturity directly from Carrie Green, SVP of Operations at Alt-Tech! From staffing and clients to handling tough days, all of these tips and more are included in the 2024 CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency.

","publishTimestamp":1733832000,"duration":2535,"mediaUrl":"https://mcdn.podbean.com/mf/web/pb499sxmim8qan83/IT_Nation_Podcast_-_Carrie_Green_241204_17vlji.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-zpvjq-176554f","likedCount":null,"deepLink":"https://www.podbean.com/ew/pb-zpvjq-176554f","transcriptUrl":null,"permalink":"/e/24e23-emsp-operations-pro-tips-with-carrie-green/","downloadLink":"https://www.podbean.com/site/EpisodeDownload/PB176554FZPVJQ","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":0,"status":"publish","hasMoreContent":false,"chaptersUrl":null},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-zpvjq-176554f","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false},"episode":{"id":"pb24532303","idTag":"zpvjq","title":"24E23-MSP Operations Pro Tips with Carrie Green","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog18551575/WiseUp_Podcast_Thumbnail_-_Web_12-10-24_Carrie_Green670ce_300x300.png","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog18551575/WiseUp_Podcast_Thumbnail_-_Web_12-10-24_Carrie_Green670ce_1200x628.jpg?s=ef7ab89d7219e1fc4c48ea8019187052&e=png","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog18551575/WiseUp_Podcast_Thumbnail_-_Web_12-10-24_Carrie_Green670ce.png","previewContent":null,"content":"